Lucky Star KYC & AML Policy

Lucky Star applies KYC and AML procedures to verify identity, prevent fraud, and counter financial crime across the platform. These measures support several guarantees for every account holder:

• Fair play for all users engaging in casino games and sports betting;
• Account protection through verified identity and secure access controls;
• Transparency in financial transactions and account activity;
• Compliance with regulatory requirements applicable to gaming operators in India.

Every new user registering on Lucky Star must complete an identity verification process before withdrawing funds or accessing certain platform features. Document submission may include the following categories:

• A valid photo identification document issued by a government authority, confirming full name, date of birth, and nationality;
• Proof of address, such as a recent utility bill or bank statement;
• Confirmation of ownership for the payment method used on the account;
• Additional supporting documents requested during enhanced verification stages.

Lucky Star implements a set of controls designed to prevent money laundering, terrorism financing, and other illegal activity on the platform. These controls include:

• Transaction monitoring across deposits, withdrawals, and gameplay activity;
• Automated detection rules that flag unusual patterns or behaviour;
• Enhanced due diligence applied to high risk events or account activity;
• Manual review of large or unusual transfers before processing;
• Risk scoring assigned to accounts based on activity and verification status;
• Screening against sanctions lists and politically exposed persons (PEP) databases;
• Reporting obligations fulfilled toward competent authorities when required by applicable regulatory requirements.

Certain actions are restricted on Lucky Star to support KYC and AML compliance and to maintain user safety. The following activities are prohibited:

• Creating or operating multiple accounts linked to a single individual;
• Submitting forged, altered, or stolen identification documents;
• Attempting to launder funds through deposits, withdrawals, or gameplay;
• Manipulating platform systems, odds, or game outcomes;
• Sharing, selling, or transferring account access to third party individuals;
• Using payment instruments not registered under the account holder’s own name;
• Misrepresenting personal data or identity during registration or verification.

Violations of this policy trigger enforcement action by Lucky Star in accordance with applicable regulatory requirements. Depending on the severity of the breach, measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings associated with the violation, and reporting to competent authorities where applicable.

Account holders are responsible for providing accurate and updated personal data at the time of registration and throughout their use of Lucky Star. Verification steps must be completed within the requested timeframe to avoid delays in withdrawals or account restrictions. Users should respond promptly to requests for additional documents when the compliance team requires further confirmation. Only payment methods registered under the account holder’s own name may be used for deposits and withdrawals. Any suspicious activity observed on an account, or elsewhere on the platform, should be reported to customer support without delay, in line with the platform’s commitment to responsible gaming.

Lucky Star maintains fair play and transparency standards to protect account holders and preserve a secure environment for casino games and sports betting. These principles guide platform operations:

• Adherence to KYC and AML standards across all account activity;
• Confidentiality and protection of personal data submitted during verification;
• Ongoing transaction monitoring to detect suspicious activity;
• Prevention of manipulation, collusion, and unfair behaviour;
• Dedicated support available to assist users with concerns related to safety;
• Shared responsibility between the platform and account holders for a secure environment;
• Equal conditions applied consistently to all users on the platform.