Every player must meet basic requirements before Lucky Star approves account verification. Check this list before you submit your documents.

• You must be at least 18 years old, the minimum gambling age in India;
• Your registered name must match the name printed on your identity proof;
• Your account must use one email address and one mobile number only;
• Your documents must stay valid and unexpired at the time of submission;
• Your uploaded files must stay in JPG, PNG, or PDF format, under 5MB each;
• Your residential address must match the state declared during registration.

Lucky Star asks for 3 categories of documents during the account verification process. Each document must display the specific information listed below.

1. Identity proof: Aadhaar card, PAN card, voter ID, or passport showing your full name, photograph, and date of birth.
2. Address proof: utility bill, bank statement, or rental agreement dated within the last 3 months, showing your current residential address.
3. Payment proof: screenshot of your UPI app, bank passbook, or digital wallet account showing your name and account number matching your registration details.
4. Selfie verification: a photograph of yourself holding your identity proof, taken on the day of submission.

Verification protects both your funds and your account on this platform. These are the main reasons to complete this step.

• Withdrawal access: your payouts to your bank account or UPI ID process only after verification clears;
• Bonus eligibility: several promotions on Lucky Star require a verified account before credit;
• Fraud prevention: verification stops unauthorized persons from accessing your balance;
• Account recovery: a verified email and phone number let you reset your password within minutes;
• Compliance: verification keeps your account aligned with AML regulations followed in India;
• Faster support: customer support stays available and resolves verified account queries quicker than unverified ones.